Refund policy

Refund Policy for Products Purchased

Unless the product is defective, products purchased online or in person cannot be returned or exchanged.

Refund Policy for Gift Certificates

Gift Certificates cannot be returned or surrendered for cash or transferred between persons. Gift Certificates may be used for classes or equipment.

Refund Policy for Workshops or Classes

Once payment has been made for classes or workshops, cancellation with refund may occur up until 48 hours prior to the class or workshop. Within 48 hours no refund or exchange will be given. There is no refund or credit for any missed sessions within a multiple session course or workshop.

Classes cannot be refunded, exchanged or transferred between persons within 48 hours.

If you are unsure if Body Rolling is right for you, please consult with Amy prior to booking. A private session may be more suitable. 

Refund Policy for Private Sessions

24 HOURS notice must be given if clients can not attend their scheduled appointment, or wish to reschedule, in order to avoid penalty.

  • Notice given via phone, email, or in person less than 24 hours before a scheduled appointment will result in a fee of 50% of the booked appointment

  • "No-Shows," or failure to give notice to cancel or change a scheduled appointment will result in a fee of 100% of the booked appointment

*Cancellation fees are payable at or before the next appointment. 

 

PLEASE NOTE:
There will be a $ 25.00 charge for any NSF cheques.

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